Privacy Policy
At Smile Design of Charleston, we respect and protect the privacy of our patients and visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or receive care at our office.
Information We Collect
- Personal Information: Name, phone number, email address, and other details you provide through contact forms or appointment requests.
- Health Information: Medical and dental history collected during consultations and treatment (protected under HIPAA regulations).
- Website Data: Non-identifiable information such as browser type, IP address, and pages visited, collected through standard analytics tools.
How We Use Your Information
- To schedule and manage your dental appointments
- To provide safe and effective treatment
- To respond to inquiries and improve our services
- For internal record keeping and compliance with legal requirements
- To send reminders, updates, or relevant patient education (with your consent)
How We Protect Your Information
We follow strict security protocols to protect your personal and health information. Medical and dental records are safeguarded in compliance with HIPAA, and any online data submitted through our website is transmitted securely.
Sharing of Information
We do not sell or rent your personal information. We may share data only when:
- With Your Consent: Sharing information with specialists or labs involved in your care.
- For Legal Requirements: If required by law, regulation, or court order.
- With Service Providers: Trusted vendors who help operate our website or manage patient communication, under strict confidentiality agreements.
Cookies & Website Tracking
Our website may use cookies and analytics tools to enhance your browsing experience. Cookies do not contain personal information and can be disabled in your browser settings if you prefer.
Your Rights
- You may request access to or copies of your health records
- You may ask us to update or correct your personal information
- You may request that we limit certain uses of your data, as permitted by law
- You may opt out of marketing or reminder communications at any time
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of other sites and encourage you to review their policies.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
This Privacy Policy may be updated periodically. Continued use of our website indicates acceptance of any changes.
